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Sunday 23 February 2014

Error: Unable to remove domain: Domain domain.com is temporarily turned off for backup/restoring and is not currently available.

Error Description:-
While deleting the domain from Plesk Panel, it fails with below error:-

Error: Unable to remove domain: Domain domain.com is temporarily turned off for backup/restoring and is not currently available.


Cause and Resolution:-
1. Check if any backup task is running in the server. If so wait for it completion.

2. No backup is running now, but still the same issue. Now check if the domain is listed under psa.suspend_handler_history. If so, then delete the entry firts from this table.

3. If stil the issue persists, then check the status of domain in domains table. It should be 0 (zero). If its other than 0 (zero) then update it to , and then delete the domain.

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mysql> select id, name, statu from domains where name like "%domain.com%"\G;
*************************** 1. row ***************************
             id: 1001
           name: domain.com
         status: 4
     
mysql> update domains set status=0 where id=1001;      
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